Tuesday, September 11, 2007

Unable to ship confirm

Problem description: unable to Ship Confirm in Oracle Order Management Super User. In some cases the ‘Ship Confirm” button is grayed out.

This is in the ‘Shipping Transactions’ screen under the Delivery tab. The ‘Shipping Transactions’ screen can be found under ‘Order Management’. Shipping -> Transactions.

The reason for this is that your user account is not listed under the ‘Shipping Execution Grants. To enable the button you have to list your user account here. You can find this under ‘Oracle Order Management Super User’. Menu: Setup -> Shipping -> Grants and Role Definitions -> Grants.

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